Order Cancellation Policy

We understand that sometimes you may need to cancel an order. To ensure transparency and a smooth experience, please read the following cancellation guidelines carefully.

1. Canceling Orders Before Shipment

Orders that have not yet been shipped may be canceled at any time by contacting us through any of our support channels.

If the cancellation request is submitted and approved before shipment, you will receive a full refund equal to 100% of the amount paid, with no additional charges.

2. Canceling Orders After Shipment

Once an order has been shipped, it is no longer eligible for cancellation.

After receiving the package, you may request a return under our applicable return policy.

To complete the return, please follow the instructions provided with the shipment or contact our customer support team for assistance.

3. Refund Information

Refund Processing Time:
Approved refunds are typically processed within 1–5 business days after the cancellation request has been confirmed.

Refund Method:
All refunds will be returned using the original payment method used during checkout. Additional processing time may apply depending on your financial institution or payment service provider.