Shipping Policy

At Arvessahome, we are committed to providing a smooth, transparent, and reliable shipping experience for customers in the United States and Germany. This policy outlines how orders are processed, shipped, and delivered.

1. Order Processing

Once your order has been confirmed and payment has been successfully received, it will be processed within 1–3 business days.

During peak periods such as holidays or promotional events, processing times may be slightly extended.

You will receive an email notification once your order has been dispatched from our warehouse.

2. Shipping & Delivery

Standard delivery time is typically 5–10 business days.

  • Orders under $115.99: shipping fee of $10.49 applies

  • Orders of $116 or more: free shipping

Please note that all delivery times are estimates only. Delays may occur due to customs procedures, weather conditions, or carrier-related issues.

For larger or oversized items, additional delivery time may be required. In such cases, customers will be notified in advance.

3. Order Tracking

Once your order has been shipped, a tracking number will be sent to you via email.

You can use this tracking number to monitor your shipment directly through the carrier’s website in real time.

If you have any questions regarding your shipment status, our customer service team will be happy to assist you.

4. Shipping Restrictions & International Orders

We currently ship exclusively to addresses within the United States and Germany.

Please note that we do not deliver to P.O. boxes, APO/FPO addresses, or locations outside our supported regions.

For remote or restricted areas, delivery times may be longer, and additional shipping fees may apply.

5. Special Considerations

Orders placed on weekends or public holidays will be processed on the next available business day.

During high-demand periods such as Black Friday or Christmas, slight delays in shipping may occur.

Arvessahome cannot be held responsible for delays caused by customs inspections, severe weather conditions, or carrier disruptions.

6. Contact & Support

If you need any assistance regarding your order, please contact us using the details below:

Address: 115 County Road 5046, Newton, MS 39345, United States

Email: service@arvessahome.com

Phone: +1 (601) 604-8094

Customer Service Hours: Monday to Friday, 9:00 AM–6:00 PM (CST)